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645 evaluări
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Tim P.Oktober 2025PlusuriSauna, LocationMinusuriSanitary area, cleaning crew during shower rush hour, service, communication, app.Sanitary area very outdatedI expressly only rate the comfort pitch with associated sanitary facilities. The upmarket and luxury pitches are probably better (own bathrooms, etc.).
It should also be mentioned in advance that this campsite obviously specializes in permanent campers.
The pitch was fine (grass and gravel path). However,... the sanitary facilities (for comfort pitches) are very outdated. The taps and showers have clear dirt marks. Unfortunately I didn't take any pictures of this. The cleaning crew comes at rush hour between 08:00 and 09:00, which is very pointless and nerdy. Things like door handles are partly broken.
What I personally have never experienced is that you have to pay EXTRA for the WLAN.
You can tell that it's a company/chain (Freizeit-Oasen?). But not from the information you get in advance. I would have expected at least so much and so compact that you don't have to constantly ask for things by email and keep the staff busy.
The app is terrible. At some point you understand that you can't assign your own password and find your PIN for the sanitary area (which you don't need because the door is broken).
On a positive note, the sauna is worth mentioning. I rented it one afternoon (only 4 hours at a time, mornings and afternoons) for 60 € (!). This is the only building (that I entered) that is ultra-modern and brand new. Very nicely furnished. Equipped with very large shower, toilet, TV, additional heating and outdoor area. The sauna was well preheated (but went out half an hour before the end, which is OK).
The problem was that I had to make phone calls (reception not manned due to illness) to find out that I had received an email on the same day with the procedure for saving and sauna key. At the same time I was told that I had not read the booking confirmation. I the originalTradus automat.Niciun turist nu a considerat utilă această evaluare. Fii primul!- Andreas R.September 2025Will no longer be comingThe lady at the reception was very unpleasant as we did not make an online booking.
During the official opening hours the reception was not reachable by phoneTradus automat.1 turist a considerat utilă această evaluare. - Susanne S.September 2025RatingSo far so good. Mango, the bread roll order, unfortunately without a piece of cake, and only with card payment.
As some card payments also cost extra money. The shop was also closed. Too bad.
And washing my hair and showering, the water was cold.
Too bad, otherwise it is a nice place
Kind regards
Susanne SchröderTradus automat.Niciun turist nu a considerat utilă această evaluare. Fii primul! - Annette M.September 2025PlusuriGood, clean sanitary facilitiesMinusuriPlace poorly lit, the nearby dishwasher and dishwashing facilities were removed. The reception was not manned for 2 daysFriends of BonnThe rather expensive comfort pitch lacked a dishwasher and the nearby dishwashing house no longer had hot water.
The lighting in our area was completely missing and the men's toilet was missing soap and towels several times.
Since the reception was not manned for 2 days, it is not possible for elderly people without a cell phone to use the bread roll serviceTradus automat.Niciun turist nu a considerat utilă această evaluare. Fii primul! - Max S.September 2025Great weekendOur stay at Freilinger See was really excellent! The overall impression of the campsite was very positive. The sanitary facilities were well maintained and very clean. The service, especially the bread roll service, was also impeccable. We would love to come back!Tradus automat.Niciun turist nu a considerat utilă această evaluare. Fii primul!
- Iris Maria S.September 2025Verify pin sanitary facilities!Good, as always. In the app and on the papers (late arrival) there was no pin nr for the sanitary facilities. The pin of the employee called (emergency number) was wrongTradus automat.Niciun turist nu a considerat utilă această evaluare. Fii primul!
- Stephan K.September 2025PlusuriGood play and animation program for children under 13MinusuriFew offers for young people and groupsYou can do better than that, can't you?I come to you regularly. So far, I've always felt comfortable with you.
This time I didn't like it so much. There was no hot water in the dishwasher. In the past there was a dishwasher, but now there is none, although there is a sticker on the door advertising it.
There were quite a few issues in the... new sanitary building.
There was a flickering light in the men's toilet.
And I had some kind of problem in every bathroom.
All the hooks were missing in one wet room, and the light was also out of order in 3 wet rooms on the left-hand side.
I told the cleaning staff, but it wasn't fixed.
So I wonder if they should reconsider their quality standards.
They could introduce a complaint button in their app to report damage.
Since I usually always booked a pitch on the meadow in front of the barrier, I used the sanitary building with family bathroom. There is even a radio there and I didn't notice any damage.
If I had known that the kiosk was only open from 8am to 10am on weekdays, I probably wouldn't have booked in the first place.
Please make more effort for your 5 stars.Tradus automat.Niciun turist nu a considerat utilă această evaluare. Fii primul! - Jenny S.September 2025Super vacationIt is very nice and quiet, so you can relax and unwind.
The food is delicious and the surroundings are pleasant.
At the lake you have the possibility to ride a pedal boat.
The food is delicious.
The playground is clean, as is the area itself.
We would love to come back.
Pre-ordering bread rolls is only possible online, but it worked great.Tradus automat.Niciun turist nu a considerat utilă această evaluare. Fii primul! - Anne G.September 2025PlusuriThere is something for everyone....from simple camping to luxury camping.A super campsite that leaves nothing to be desiredAll needs were catered for and camping in the natural caravan was an absolute pleasure, there was something for every taste and even a sauna was available.Tradus automat.Niciun turist nu a considerat utilă această evaluare. Fii primul!
- Julian S.September 2025Have a nice weekendThe place is really recommended. We had a lovely weekend in the Eifel. The dog also felt very comfortable. The lake is really great to enjoy!Tradus automat.Niciun turist nu a considerat utilă această evaluare. Fii primul!
- Manuel B.September 2025Nice stayIt was a very nice stay. The staff were very friendly and we liked the place. We will be back again.Tradus automat.Niciun turist nu a considerat utilă această evaluare. Fii primul!
- Andreas N.September 2025EifelOverall, I was very happy with the pitch itself. The size and the private sanitary facilities were impressively good. Unfortunately I have to deduct one point because of the access road. I had specified a length of 9m in advance and asked if I would have any problems. This was denied. Unfortunately, I ended up hitting the back 3 times and bending my rear end. Minor damage but still annoyingTradus automat.Niciun turist nu a considerat utilă această evaluare. Fii primul!
- Sengül K.September 2025MinusuriThe store and the restaurant are closed at the same time during the day, you can't even get an ice cream.StayIt was a nice and cozy stay, even if the weather was not so nice. The lake is greatTradus automat.Niciun turist nu a considerat utilă această evaluare. Fii primul!
- Andrea P.September 2025Recommended campsiteThe pitch was great. Sanitary facilities top clean and well maintained. Delicious food in the restaurant with friendly service.Tradus automat.Niciun turist nu a considerat utilă această evaluare. Fii primul!
- Jörg G.September 2025Thank you for a great timeWe enjoyed our stay from the first to the last day. The campsite is great, the location is perfect, everything is super clean and well maintained. But the most important thing is the friendly and always helpful team. In the restaurant you can eat delicious food in a friendly and cozy atmosphere at... a fair price. This was our first time at the Eifel-Camp but definitely not our last. Thank you for a wonderful stay!!! p.s. : our dog enjoyed it just as muchTradus automat.Niciun turist nu a considerat utilă această evaluare. Fii primul!
- Hubert S.September 2025Plusurifar away from the campsite it is very niceMinusurinobody caresNoise and racketvery automated! no contact persons, loud music every day for 12 hours until late at night, that's no relaxation, toilets in miserable condition, flushing only with cold water, it's best to bring your own cleaning kit; I feel sorry for the families with small children who have to suffer the noise pollution of others. If you like parties and loud, alcoholic behavior, this is the place for you. A great pity, as it is actually a very beautiful area.Tradus automat.Niciun turist nu a considerat utilă această evaluare. Fii primul!
- Sascha N.September 2025Super stayEverything was very well structured.
Late checkout on request was possible at no extra cost.
We would love to come back again and again.Tradus automat.Niciun turist nu a considerat utilă această evaluare. Fii primul! - Ilona K.September 2025PlusuriEasy booking, entry with license plate number Ordering bread rolls onlineMinusuriNoneVery nice campsiteA very nice campsite absolutely clean and everything well maintained . The lake is in the immediate vicinity. We had a very good rest and will definitely be back.Tradus automat.Niciun turist nu a considerat utilă această evaluare. Fii primul!
- Frank B.September 2025Very nice campsiteCampsite very nice, sanitary facilities could be a bit cleaner. Restaurant boss and his team TOP !!! Personal contact at reception very friendly.
Very bad is the telephone availability !!! and if you reach someone ... is always referred to look at our homepage !!!
We decided to come to your campsite... on 05.09.25 at short notice.
On the way to you, my wife called and asked if there was still a pitch available?
The first answer: Have you made a reservation?
My wife replied: No, otherwise I wouldn't have called and asked if there was still a pitch available.
The answer: Then please have a look at our homepage !!!
When I asked again if I could check if there was still something available .....
The same answer: No, I can't, please have a look at our homepage !!!
If this is really the case, there are two possible explanations for us.
1. you are doing so well !!! that you are not dependent on these requests or campers.
or
2. you don't know that your customers are treated like this on the phone !!!
or
3. it is actually wanted that way.Tradus automat.Niciun turist nu a considerat utilă această evaluare. Fii primul! - Alexandra S.August 2025Wonderfully relaxedWe had a wonderful and relaxing weekend with friends!
A very comfortable campsite in a great location!Tradus automat.Niciun turist nu a considerat utilă această evaluare. Fii primul!