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Markus R.June 2025Recommended campsite for the whole familyGreat campsite, great team. Sanitary/shower very tidy. Clear recommendation. We felt very welcome from the very first minute.Tradus automat.- Tim W.June 2025SuperI really liked the campsite. I would come back at any time and really enjoyed the peace and quiet.Tradus automat.
- Susanne I.June 2025One of our best short breaksI have already posted it on Google. We were more than happy with the campsite. We wanted to see if it was really as great as all the other campers had written. And what can I say, it really was that great. The location right next to the Eifel National Park is sensational. It invites you to go on great... hikes or beautiful walks. The site is also a paradise for dog owners and dog lovers. Even our insecure and anxious Lilly became a Chilly;-) And once again I would like to emphasize the really honest and friendly staff of the campsite and the restaurant, I have rarely experienced so much friendliness and helpfulness. We will definitely be back and are already looking forward to it :-)Tradus automat.
- Michael W.June 2025Short vacationWe liked it very much
Staff very friendly and helpful
Sanitary facilities very cleanTradus automat.Răspuns de la Campingplatz Hetzingen June 13, 2025Thank you, Michael, for your positive review! 🌟 We are delighted to hear that you enjoyed your short break with us. We attach great importance to offering our guests a friendly and helpful service. Our sanitary facilities are also important to us and we are pleased that you noticed the cleanliness.... We hope to welcome you back to our campsite in Hetzingen soon! Enjoy nature and the wide range of leisure activities!
Best regards from the Hetzingen campsite team🤩👍🏼😁Tradus automat. - Brigitte M.June 2025PlusuriEverything?Minusuri? The regular tooting of the Rurtalbahn? I didn't even notice it anymore.Eifelreif - catchy, simple, GOOD, for me very goodExperienced camper, now a motorhome passenger with a handicap, scooter and dog, so very special requirements (and fussy 😉) and still:
In almost 50 years of camping experience, I have never come across a site that is so carefully and attentively managed and designed to meet the needs of campers.
Even... on a long weekend with a fully booked site, we only encountered attentive, friendly and helpful staff.
The campsite is up to date:
With the campsite app, you can order bread rolls for the next morning well informed.
The bathrooms we used were all new with disinfectant in every toilet.
The best disabled bathroom ever! Really at ground level, with a swing-open door, large, with freedom of movement, a screen (!), a baby bathtub with a rainforest shower head, ...
And a little something:
Not only several hooks on the walls, but also at different heights.
Not worth mentioning? That's actually true, but unfortunately it is! (Thanks for that!)
This safe with electric charging facilities for cell phones or electric bikes is aimed at the needs of campers:
Pleasant paths for dogs and their owners with increased "offers".
On the banks of the very shallow Rur, where even water-shy dogs can drink safely.
Lots of places to sit,
whether you want to dream away
or want to have a chat.
In contrast to other campsites, there is no separation of permanent campers and holidaymakers. Even the accommodation that is rented out on the site is scattered and very different. This quickly creates a sense of togetherness.
Lots of greenery and high, dense hedges contribute to the peaceful atmosphere.
And tolerance!
Use the restaurant terrace, even if the restaurant is still closed.
Although there is ice cream in both the restaurant and the shop - from the ice cream van that tirelessly makes its rounds in the afternoon...Tradus automat. - Jana L.June 2025PlusuriCamping is possible even with 3 dogs.MinusuriThere is none. The train should not be seen as a disadvantage.Great campsite all roundTop organization, even 3 dogs are welcome. The tent pitches on the orchard were ideal and rather outside the site, so very quiet.
We were guided directly to the site at the beginning and were given all the important information. The whole team is super friendly and helpful.
It was our 1st time there... and certainly not the last. We've already booked again :)
A train passes through regularly, but you don't notice it after a short time.
Bread rolls can be pre-ordered for the next day using the app, and you can contact them directly if you need anything.
All in all, great.
We'd love to come back.
See you next time.Tradus automat. - Norbert M.June 2025PlusuriVery nice location with castle view and directly on the Rur.MinusuriYou could hang up trash cans where smokers can throw their butts in.Camping site BurgblickAnother very nice week spent here with a very nice team. Thanks again.Tradus automat.
Simone S.June 2025PlusuriYou say "you" - wonderfully uncomplicated. Great app, with lots of information.MinusuriRestaurantGreat place on the RurThe site is idyllically situated directly on the Rur. It is very quiet and a great place to relax. Dogs are very welcome.
The sanitary facilities are new and clean. Hot showers are only possible with shower tokens.
There are a few benches and tables at the reception. Here you can eat and drink under large umbrellas. Unfortunately, you sit in the entrance aisle, which is not ideal. Nevertheless, it is lovingly designed.Tradus automat.- Tamara D.June 2025PlusuriThe reception was very friendly. We had a direct Rurplatz, beautiful location. Sanitary was always clean Delicious bread rolls and good ordering system via the campsite app. Beautiful and varied excursion destinations (nature, castle, big city, Phantasialand...everything is possible) Restaurant at the Plat offers delicious dinner.MinusuriTrain line through the campsite. Trains honking 2 times an hourGreat location directly on the RurThe reception was very friendly.
We had a direct Rurplatz, beautiful location.
Sanitary was always clean
Delicious bread rolls and good ordering system via the campsite app.
Beautiful and varied excursion destinations (nature, castle, big city, Phantasialand...everything is possible)
Restaurant at the Plat offers delicious dinnerTradus automat.Răspuns de la Campingplatz Hetzingen June 17, 2025Dear Tamara,
Thank you very much for your great review! We are very pleased to hear that you had such a positive experience at our campsite in Hetzingen. 🌟
We are glad that you appreciated our friendly welcome, the beautiful location directly on the Rur and the cleanliness of our sanitary facilities.... We are also pleased that you liked our ordering system via the campsite app and the delicious bread rolls! Our team works hard to ensure you have a pleasant and relaxing time with us.
We understand that the train line through the campsite can sometimes be disruptive. However, we would like to inform you that a renovation of the railroad barrier system is planned for 2027. As a consequence of this measure, the train horns in the valley will no longer sound. We hope that this change will bring you even more peace and enjoyment during your stay with us in the future.
It sounds great that you were able to explore the varied excursion destinations, from nature to the castle to a visit to Phantasialand. There is so much to discover and we look forward to welcoming you back when you are ready for more adventures!
Thank you so much for taking the time to leave your feedback. We look forward to your next visit!
Best regards, The Hetzingen🌿 campsite teamTradus automat. - Melanie B.June 2025PlusuriShort distances, well-kept grounds, nice people, top sanitary facilitiesMinusuriCould not detect anySimply a dream :-)It was simply wonderful. All the staff were very nice and extremely helpful. The sanitary facilities were always tip top. We were perfectly happy and would love to come back :-)Tradus automat.Răspuns de la Campingplatz Hetzingen June 17, 2025Dear Melanie,
Thank you very much for your wonderful review! We are delighted to hear that you had such a wonderful time with us at the Hetzingen campsite and that you were perfectly happy. 🥰
We are delighted that you enjoyed the well-kept facilities and the short distances, and it is nice to know... that you had such a positive experience with our team. Friendliness and helpfulness are particularly important to us, and it's great to hear that this came across to you.
It would be a pleasure to welcome you back soon! We look forward to your next visit so that you can enjoy the beauty of our surroundings again.
Best regards,
The team from the Hetzingen🌼 campsiteTradus automat. - Michaela G.June 2025PlusuriGood pitch layout, close to the water, very close to nature, child-friendly and pet-friendly, very nice camping team, clean sanitary facilitiesMinusuriShower machine outside the wet rooms, A fenced area for dogs to run free would be nice, Perhaps waste disposal would be possible in the lower section?Once again ready for the EifelWe were able to recharge our batteries once again and had a wonderful, relaxing break at your campsite.
Reading, hiking, fishing at the reservoir, with the dogs, barbecuing, socializing and enjoying the last evening with a very good meal in the camping restaurantTradus automat.Răspuns de la Campingplatz Hetzingen June 17, 2025Dear Michaela,
Thank you very much for your feedback! We are pleased to hear that you enjoyed your time at our campsite in Hetzingen and that you were able to experience the relaxing atmosphere and enjoy activities such as reading, hiking and fishing at the reservoir.
We are particularly pleased that... you liked the pitch layout and the proximity to the water and that you appreciated the child- and pet-friendly environment. Our team takes great care to provide a clean and welcoming site for our guests and it's great to hear that this resonated with you!
Your comments regarding the shower machine are not new. The electrical voltage applied to these machines is 220 volts and we do not wish to install them in the shower cubicle for safety reasons: Agreed? - We will include the fenced-in dog run area in our plans as soon as we have permission to convert the nature reserve into a dog area. We are always striving to improve our service and are open to suggestions. Waste disposal in the lower section has also been suggested several times by guests, but so far no one has been able to answer the question of where the (smelly) containers should be placed and how we should deal with at least five different waste trucks per week, some of which come to empty them at 7:00 in the morning. What ideas do you have?
We hope to welcome you back soon to have another wonderful time and enjoy nature together.
Thank you for your suggestions and see you soon!
Best regards from the Hetzingen🌲 campsite teamTradus automat. - Stefanie M.June 2025PlusuriThe reception at the front desk was really super nice. We were helped directly with parking and maneuvering! Top!MinusuriThe train was extremely annoying. Every half hour a very very loud 4 times honking by the train passing through the place. The showers were often not clean (hair)Whitsun 2025The site is quite nice. Lots of noisy permanent campers. The track is terrible and not acceptable at all. The showers were often filthy. But the staff were all the friendlier. There was no central point for the children or teens. To get to shopping facilities you either have to take the car or hike 40 minutes up a mountain.Tradus automat.Răspuns de la Campingplatz Hetzingen June 13, 2025Dear Stefanie M,
Thank you for taking the time to leave us a review. We sincerely regret that your stay with us did not meet your expectations.
We are very helpful and it is a matter of course for us to help you park your caravan. It is important to mention that the vast majority of guests have had positive... experiences with us during their stay and have documented them.
It is a unique feature of our campsite that the Rurtal Railway has been running through here since 1903, and it has to honk to warn us about the level crossing. The existence of the Rurtalbahn probably didn't come to your attention when you were preparing for your vacation. Perhaps you only happened to read the few guest reviews that did not mention the existence of the Rurtalbahn and its warning signal. With regard to your comments on the showers, however, we take your feedback seriously and will discuss with our service team how we can provide you with flawless showers in future, even on the busiest days of the year. We understand that you can expect a freshly cleaned and spotless shower cubicle at all times, even on a Whitsun weekend.
We are known for creating a welcoming environment for all guests, offering real value to our campers, constantly developing the campsite and being the friendliest campsite in Europe (with multiple awards).
We are proud of our team, our performance and the many guests who have already booked us again for 2026 and 2027 over Whitsun. Your rating is therefore a little out of line in direct comparison with other guest feedback, and we therefore sincerely hope that you will have many new positive experiences elsewhere on future camping trips. Kind regardsTradus automat. 
Harald E.June 2025PlusuriPerfectly managed campsite with all the trimmings.MinusuriSomewhat weak wifi and mobile network, depending on provider.Perfect family weekend plusEveryone was in a great mood and not just our family. Rarely have we had so many nice camping neighbors.
Plenty of space on the pitches and reservations for the next 2 years are obligatory because of the feel-good moments!Tradus automat.Răspuns de la Campingplatz Hetzingen June 12, 2025Thank you, Harald, for your review! 🌼
We are delighted to hear that you and your family had a perfect weekend with us at the Hetzingen campsite! It's wonderful to know that you enjoyed the family atmosphere and the friendly neighbors. Our pitches are indeed spacious and offer plenty of room to relax... and feel at home.
We take your feedback regarding the wifi and mobile network seriously and will do our best to improve this. We are sorry that this was a little weak and hope that you were still able to experience many wonderful moments.
We look forward to welcoming you again in the next two years! See you soon - and remember to enjoy nature and the many leisure opportunities around the Eifel National Park! 🌳✨
Best regards from the Hetzingen campsite team😁👍🏼🤩Tradus automat.
Wolfgang S.June 2025PlusuriIt was on our way home and is very central. Very nice neighborhood.MinusuriNoneRatingA very quiet site, beautifully situated and a very friendly welcome. The sanitary facilities are good and very clean. The food in the restaurant is also to be recommended.Tradus automat.Răspuns de la Campingplatz Hetzingen June 11, 2025Thank you for your positive review, Wolfgang! 😊 We are pleased to hear that our Hetzingen campsite was so conveniently located on your way home and that you were able to enjoy the beautiful surroundings.
It's great to know that you appreciated our quiet site and the friendly welcome. Cleanliness is... very important to us and we are pleased that the sanitary facilities met your expectations.
It's also great that you enjoyed the Hetzinger Stüffgen restaurant - the team there really care about offering their guests delicious food. Thank you for your recommendation! We hope to welcome you back soon. 🌿✨
Best regards from the Hetzingen campsite team🤩👍🏼😁Tradus automat.- Karin M.June 2025PlusuriNice reception, immediately felt comfortable, beautiful surroundings, very clean sanitary facilitiesMinusuriThe jet of the showers could be a little stronger. With long hair it is difficult to get the foam out and to wash completely in the allotted time.Nice short vacationOur Whitsun weekend with two caravans was a nice one. When we booked, they even made sure that we got contiguous pitches. They called us specially for this. Top service! Nice people!Tradus automat.Răspuns de la Campingplatz Hetzingen June 11, 2025Thank you very much for your feedback, Karin! 😊 We are very pleased to hear that you had a wonderful short break with us at the Hetzingen campsite and that you felt at home right from the start. The friendly welcome and our clean sanitary facilities are very important to us and we are glad that you... had such a positive experience.
We are taking your comments about the showers seriously and will see how we can improve the water jet to make washing more pleasant for all guests. It's nice to know that we were able to make sure we offered you connected pitches when you booked - we want your time with us to be as harmonious as possible!
Thank you for your great feedback and kind words about our team. We look forward to welcoming you and your family back soon! 🌟🚐🌲
Best regards from the Hetzingen campsite team😁👍🏼🤩Tradus automat. - Marco H.June 2025Very goodAs always, we felt very comfortable.
The only small point of criticism: the opening hours of the waste disposal.Tradus automat.Răspuns de la Campingplatz Hetzingen June 10, 2025Thank you very much for your positive feedback, Marco! 🌟 We're delighted to hear that you enjoyed your stay with us and that you're always happy to come back.
Thank you also for your comment regarding the waste disposal opening hours. We want to make our guests' stay as pleasant as possible. Do you... have any ideas about the best opening hours? Your suggestions are important to us in order to continuously improve our service!
We look forward to welcoming you back to our campsite in Hetzingen soon!Tradus automat. - Bianca M.June 2025Beautiful campsite in the middle of natureLocated directly on the Rur, clean and quiet, all dog people took care of their dogs, wonderful hiking opportunitiesTradus automat.Răspuns de la Campingplatz Hetzingen June 10, 2025Thank you very much for the review, Bianca! 🌟 We are very pleased that you liked the Hetzingen campsite and that you were able to enjoy the beautiful nature and tranquillity around the Rur. It's great to hear that the dog owners treated their four-legged friends with respect. The wonderful hiking opportunities... in the area really offer a great opportunity to discover the countryside and be active!
Is there anything we could improve? Your opinion is important to us to make our campsite even more welcoming. We look forward to welcoming you back soon!
Best regards from the Hetzingen campsite team😁👍🏼🤩Tradus automat. - Silvia H.June 2025PlusuriWell maintained and very well organized. Good restaurant on site.Highly recommendedAnd liked it very much. Super organized, clean and well maintained. The restaurant on site also served delicious food. Everyone was very friendly and made us feel at home. We will definitely be back.Tradus automat.Răspuns de la Campingplatz Hetzingen June 10, 2025Thank you so much for your wonderful review, Silvia! 🌟
We are very pleased to hear that you enjoyed your stay with us so much. We place great importance on cleanliness and organization, and it's nice to know that our commitment is appreciated.
We are particularly pleased about the compliment for the... Hetzinger Stüffgen restaurant! The team there always tries to offer their guests a varied and tasty selection. It is motivating to know that you felt comfortable and appreciated the friendly service.
We can't wait to welcome you back soon! Let the nature of the Eifel National Park and the many leisure activities work their magic on you. If you have any special requests or suggestions, we are always happy to help. 😊
Best regards from the Hetzingen campsite team🤩👍🏼😁Tradus automat. - Maximilian J.June 2025Plusuri- Super friendly staff - super serviceMinusuri- Sanitary building at the entrance a bit old could be renovated a bit but not dramatically -Vending machine to clean toilet cassettes would be an upgradeRating campsiteThe campsite is well maintained and makes a very good impression. The service and staff are super friendly. The supermarket is not really a supermarket, very small assortment.Tradus automat.Răspuns de la Campingplatz Hetzingen June 10, 2025Thank you for the review, Maximilian! 😊
We are delighted that you like our campsite so much and that you praise our service and the friendly staff. This is very important to us, because we want you to feel comfortable and have a pleasant time with us.
We take your feedback on the sanitary facilities... seriously and will look into how we can improve them in the future. Your idea about the vending machine for cleaning the toilet cassettes is also exciting and we will take it into consideration.
The SB & Café Hetzingen is constantly striving to expand its range to better meet your needs. We hope that you will find even more choice on your next visit.
We invite you to continue to enjoy the beauty of the Eifel National Park and the opportunities that our campsite offers! If you have any questions or suggestions, please do not hesitate to contact us. 😊Tradus automat. - Ralf P.May 2025CampingEveryone is very friendly. The place is well maintained and close to Nideggen. Super suitable for hiking and cycling.Tradus automat.Răspuns de la Campingplatz Hetzingen June 2, 2025Dear Ralf,
Thank you very much for your positive review! We are very pleased to hear that you found our campsite friendly and well-kept. The proximity to Nideggen Castle and the great opportunities for hiking and cycling make our location particularly attractive.
We hope to welcome you back soon to experience more unforgettable moments!
Best regards from the Hetzingen campsite team 😁👍🏼🤩Tradus automat.