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Michael W.június 2025Short vacationWe liked it very much
Staff very friendly and helpful
Sanitary facilities very cleanAutomatikusan lefordítva.Campingplatz Hetzingen válaszolt 2025. június 13.Thank you, Michael, for your positive review! 🌟 We are delighted to hear that you enjoyed your short break with us. We attach great importance to offering our guests a friendly and helpful service. Our sanitary facilities are also important to us and we are pleased that you noticed the cleanliness.... We hope to welcome you back to our campsite in Hetzingen soon! Enjoy nature and the wide range of leisure activities!
Best regards from the Hetzingen campsite team🤩👍🏼😁Automatikusan lefordítva.- Tamara D.június 2025PozitívumokThe reception was very friendly. We had a direct Rurplatz, beautiful location. Sanitary was always clean Delicious bread rolls and good ordering system via the campsite app. Beautiful and varied excursion destinations (nature, castle, big city, Phantasialand...everything is possible) Restaurant at the Plat offers delicious dinner.NegatívumokTrain line through the campsite. Trains honking 2 times an hourGreat location directly on the RurThe reception was very friendly.
We had a direct Rurplatz, beautiful location.
Sanitary was always clean
Delicious bread rolls and good ordering system via the campsite app.
Beautiful and varied excursion destinations (nature, castle, big city, Phantasialand...everything is possible)
Restaurant at the Plat offers delicious dinnerAutomatikusan lefordítva.Campingplatz Hetzingen válaszolt 2025. június 17.Dear Tamara,
Thank you very much for your great review! We are very pleased to hear that you had such a positive experience at our campsite in Hetzingen. 🌟
We are glad that you appreciated our friendly welcome, the beautiful location directly on the Rur and the cleanliness of our sanitary facilities.... We are also pleased that you liked our ordering system via the campsite app and the delicious bread rolls! Our team works hard to ensure you have a pleasant and relaxing time with us.
We understand that the train line through the campsite can sometimes be disruptive. However, we would like to inform you that a renovation of the railroad barrier system is planned for 2027. As a consequence of this measure, the train horns in the valley will no longer sound. We hope that this change will bring you even more peace and enjoyment during your stay with us in the future.
It sounds great that you were able to explore the varied excursion destinations, from nature to the castle to a visit to Phantasialand. There is so much to discover and we look forward to welcoming you back when you are ready for more adventures!
Thank you so much for taking the time to leave your feedback. We look forward to your next visit!
Best regards, The Hetzingen🌿 campsite teamAutomatikusan lefordítva. - Melanie B.június 2025PozitívumokShort distances, well-kept grounds, nice people, top sanitary facilitiesNegatívumokCould not detect anySimply a dream :-)It was simply wonderful. All the staff were very nice and extremely helpful. The sanitary facilities were always tip top. We were perfectly happy and would love to come back :-)Automatikusan lefordítva.Campingplatz Hetzingen válaszolt 2025. június 17.Dear Melanie,
Thank you very much for your wonderful review! We are delighted to hear that you had such a wonderful time with us at the Hetzingen campsite and that you were perfectly happy. 🥰
We are delighted that you enjoyed the well-kept facilities and the short distances, and it is nice to know... that you had such a positive experience with our team. Friendliness and helpfulness are particularly important to us, and it's great to hear that this came across to you.
It would be a pleasure to welcome you back soon! We look forward to your next visit so that you can enjoy the beauty of our surroundings again.
Best regards,
The team from the Hetzingen🌼 campsiteAutomatikusan lefordítva. - Michaela G.június 2025PozitívumokGood pitch layout, close to the water, very close to nature, child-friendly and pet-friendly, very nice camping team, clean sanitary facilitiesNegatívumokShower machine outside the wet rooms, A fenced area for dogs to run free would be nice, Perhaps waste disposal would be possible in the lower section?Once again ready for the EifelWe were able to recharge our batteries once again and had a wonderful, relaxing break at your campsite.
Reading, hiking, fishing at the reservoir, with the dogs, barbecuing, socializing and enjoying the last evening with a very good meal in the camping restaurantAutomatikusan lefordítva.Campingplatz Hetzingen válaszolt 2025. június 17.Dear Michaela,
Thank you very much for your feedback! We are pleased to hear that you enjoyed your time at our campsite in Hetzingen and that you were able to experience the relaxing atmosphere and enjoy activities such as reading, hiking and fishing at the reservoir.
We are particularly pleased that... you liked the pitch layout and the proximity to the water and that you appreciated the child- and pet-friendly environment. Our team takes great care to provide a clean and welcoming site for our guests and it's great to hear that this resonated with you!
Your comments regarding the shower machine are not new. The electrical voltage applied to these machines is 220 volts and we do not wish to install them in the shower cubicle for safety reasons: Agreed? - We will include the fenced-in dog run area in our plans as soon as we have permission to convert the nature reserve into a dog area. We are always striving to improve our service and are open to suggestions. Waste disposal in the lower section has also been suggested several times by guests, but so far no one has been able to answer the question of where the (smelly) containers should be placed and how we should deal with at least five different waste trucks per week, some of which come to empty them at 7:00 in the morning. What ideas do you have?
We hope to welcome you back soon to have another wonderful time and enjoy nature together.
Thank you for your suggestions and see you soon!
Best regards from the Hetzingen🌲 campsite teamAutomatikusan lefordítva. - Stefanie M.június 2025PozitívumokThe reception at the front desk was really super nice. We were helped directly with parking and maneuvering! Top!NegatívumokThe train was extremely annoying. Every half hour a very very loud 4 times honking by the train passing through the place. The showers were often not clean (hair)Whitsun 2025The site is quite nice. Lots of noisy permanent campers. The track is terrible and not acceptable at all. The showers were often filthy. But the staff were all the friendlier. There was no central point for the children or teens. To get to shopping facilities you either have to take the car or hike 40 minutes up a mountain.Automatikusan lefordítva.Campingplatz Hetzingen válaszolt 2025. június 13.Dear Stefanie M,
Thank you for taking the time to leave us a review. We sincerely regret that your stay with us did not meet your expectations.
We are very helpful and it is a matter of course for us to help you park your caravan. It is important to mention that the vast majority of guests have had positive... experiences with us during their stay and have documented them.
It is a unique feature of our campsite that the Rurtal Railway has been running through here since 1903, and it has to honk to warn us about the level crossing. The existence of the Rurtalbahn probably didn't come to your attention when you were preparing for your vacation. Perhaps you only happened to read the few guest reviews that did not mention the existence of the Rurtalbahn and its warning signal. With regard to your comments on the showers, however, we take your feedback seriously and will discuss with our service team how we can provide you with flawless showers in future, even on the busiest days of the year. We understand that you can expect a freshly cleaned and spotless shower cubicle at all times, even on a Whitsun weekend.
We are known for creating a welcoming environment for all guests, offering real value to our campers, constantly developing the campsite and being the friendliest campsite in Europe (with multiple awards).
We are proud of our team, our performance and the many guests who have already booked us again for 2026 and 2027 over Whitsun. Your rating is therefore a little out of line in direct comparison with other guest feedback, and we therefore sincerely hope that you will have many new positive experiences elsewhere on future camping trips. Kind regardsAutomatikusan lefordítva. 
Harald E.június 2025PozitívumokPerfectly managed campsite with all the trimmings.NegatívumokSomewhat weak wifi and mobile network, depending on provider.Perfect family weekend plusEveryone was in a great mood and not just our family. Rarely have we had so many nice camping neighbors.
Plenty of space on the pitches and reservations for the next 2 years are obligatory because of the feel-good moments!Automatikusan lefordítva.Campingplatz Hetzingen válaszolt 2025. június 12.Thank you, Harald, for your review! 🌼
We are delighted to hear that you and your family had a perfect weekend with us at the Hetzingen campsite! It's wonderful to know that you enjoyed the family atmosphere and the friendly neighbors. Our pitches are indeed spacious and offer plenty of room to relax... and feel at home.
We take your feedback regarding the wifi and mobile network seriously and will do our best to improve this. We are sorry that this was a little weak and hope that you were still able to experience many wonderful moments.
We look forward to welcoming you again in the next two years! See you soon - and remember to enjoy nature and the many leisure opportunities around the Eifel National Park! 🌳✨
Best regards from the Hetzingen campsite team😁👍🏼🤩Automatikusan lefordítva.
Wolfgang S.június 2025PozitívumokIt was on our way home and is very central. Very nice neighborhood.NegatívumokNoneRatingA very quiet site, beautifully situated and a very friendly welcome. The sanitary facilities are good and very clean. The food in the restaurant is also to be recommended.Automatikusan lefordítva.Campingplatz Hetzingen válaszolt 2025. június 11.Thank you for your positive review, Wolfgang! 😊 We are pleased to hear that our Hetzingen campsite was so conveniently located on your way home and that you were able to enjoy the beautiful surroundings.
It's great to know that you appreciated our quiet site and the friendly welcome. Cleanliness is... very important to us and we are pleased that the sanitary facilities met your expectations.
It's also great that you enjoyed the Hetzinger Stüffgen restaurant - the team there really care about offering their guests delicious food. Thank you for your recommendation! We hope to welcome you back soon. 🌿✨
Best regards from the Hetzingen campsite team🤩👍🏼😁Automatikusan lefordítva.- Karin M.június 2025PozitívumokNice reception, immediately felt comfortable, beautiful surroundings, very clean sanitary facilitiesNegatívumokThe jet of the showers could be a little stronger. With long hair it is difficult to get the foam out and to wash completely in the allotted time.Nice short vacationOur Whitsun weekend with two caravans was a nice one. When we booked, they even made sure that we got contiguous pitches. They called us specially for this. Top service! Nice people!Automatikusan lefordítva.Campingplatz Hetzingen válaszolt 2025. június 11.Thank you very much for your feedback, Karin! 😊 We are very pleased to hear that you had a wonderful short break with us at the Hetzingen campsite and that you felt at home right from the start. The friendly welcome and our clean sanitary facilities are very important to us and we are glad that you... had such a positive experience.
We are taking your comments about the showers seriously and will see how we can improve the water jet to make washing more pleasant for all guests. It's nice to know that we were able to make sure we offered you connected pitches when you booked - we want your time with us to be as harmonious as possible!
Thank you for your great feedback and kind words about our team. We look forward to welcoming you and your family back soon! 🌟🚐🌲
Best regards from the Hetzingen campsite team😁👍🏼🤩Automatikusan lefordítva. - Marco H.június 2025Very goodAs always, we felt very comfortable.
The only small point of criticism: the opening hours of the waste disposal.Automatikusan lefordítva.Campingplatz Hetzingen válaszolt 2025. június 10.Thank you very much for your positive feedback, Marco! 🌟 We're delighted to hear that you enjoyed your stay with us and that you're always happy to come back.
Thank you also for your comment regarding the waste disposal opening hours. We want to make our guests' stay as pleasant as possible. Do you... have any ideas about the best opening hours? Your suggestions are important to us in order to continuously improve our service!
We look forward to welcoming you back to our campsite in Hetzingen soon!Automatikusan lefordítva. - Bianca M.június 2025Beautiful campsite in the middle of natureLocated directly on the Rur, clean and quiet, all dog people took care of their dogs, wonderful hiking opportunitiesAutomatikusan lefordítva.Campingplatz Hetzingen válaszolt 2025. június 10.Thank you very much for the review, Bianca! 🌟 We are very pleased that you liked the Hetzingen campsite and that you were able to enjoy the beautiful nature and tranquillity around the Rur. It's great to hear that the dog owners treated their four-legged friends with respect. The wonderful hiking opportunities... in the area really offer a great opportunity to discover the countryside and be active!
Is there anything we could improve? Your opinion is important to us to make our campsite even more welcoming. We look forward to welcoming you back soon!
Best regards from the Hetzingen campsite team😁👍🏼🤩Automatikusan lefordítva. - Silvia H.június 2025PozitívumokWell maintained and very well organized. Good restaurant on site.Highly recommendedAnd liked it very much. Super organized, clean and well maintained. The restaurant on site also served delicious food. Everyone was very friendly and made us feel at home. We will definitely be back.Automatikusan lefordítva.Campingplatz Hetzingen válaszolt 2025. június 10.Thank you so much for your wonderful review, Silvia! 🌟
We are very pleased to hear that you enjoyed your stay with us so much. We place great importance on cleanliness and organization, and it's nice to know that our commitment is appreciated.
We are particularly pleased about the compliment for the... Hetzinger Stüffgen restaurant! The team there always tries to offer their guests a varied and tasty selection. It is motivating to know that you felt comfortable and appreciated the friendly service.
We can't wait to welcome you back soon! Let the nature of the Eifel National Park and the many leisure activities work their magic on you. If you have any special requests or suggestions, we are always happy to help. 😊
Best regards from the Hetzingen campsite team🤩👍🏼😁Automatikusan lefordítva. - Maximilian J.június 2025Pozitívumok- Super friendly staff - super serviceNegatívumok- Sanitary building at the entrance a bit old could be renovated a bit but not dramatically -Vending machine to clean toilet cassettes would be an upgradeRating campsiteThe campsite is well maintained and makes a very good impression. The service and staff are super friendly. The supermarket is not really a supermarket, very small assortment.Automatikusan lefordítva.Campingplatz Hetzingen válaszolt 2025. június 10.Thank you for the review, Maximilian! 😊
We are delighted that you like our campsite so much and that you praise our service and the friendly staff. This is very important to us, because we want you to feel comfortable and have a pleasant time with us.
We take your feedback on the sanitary facilities... seriously and will look into how we can improve them in the future. Your idea about the vending machine for cleaning the toilet cassettes is also exciting and we will take it into consideration.
The SB & Café Hetzingen is constantly striving to expand its range to better meet your needs. We hope that you will find even more choice on your next visit.
We invite you to continue to enjoy the beauty of the Eifel National Park and the opportunities that our campsite offers! If you have any questions or suggestions, please do not hesitate to contact us. 😊Automatikusan lefordítva. - Ralf P.május 2025CampingEveryone is very friendly. The place is well maintained and close to Nideggen. Super suitable for hiking and cycling.Automatikusan lefordítva.Campingplatz Hetzingen válaszolt 2025. június 2.Dear Ralf,
Thank you very much for your positive review! We are very pleased to hear that you found our campsite friendly and well-kept. The proximity to Nideggen Castle and the great opportunities for hiking and cycling make our location particularly attractive.
We hope to welcome you back soon to experience more unforgettable moments!
Best regards from the Hetzingen campsite team 😁👍🏼🤩Automatikusan lefordítva. - Bettina G.május 2025PozitívumokFamiliarNegatívumokNoneHighly recommendedGreat parking space, perfect booking and billing modalities. Restaurant highly recommended. Bread rolls top. Nice campers and great staffAutomatikusan lefordítva.Campingplatz Hetzingen válaszolt 2025. június 2.Dear Bettina,
Thank you very much for your great review! We are very pleased that you found our campsite familiar and welcoming. We are proud to be able to offer our guests a perfect pitch and a smooth booking and billing process.
It's great to know that you enjoyed our restaurant and sandwiches so... much! Your positive feedback about our staff and the other campers motivates us to continue to do our best.
We hope to welcome you back soon!
Best regards from the Hetzingen campsite team 😁👍🏼🤩Automatikusan lefordítva. - Marion J.május 20255 stars are clearly not enough!A very well thought-out campsite with a very warm welcome at reception by Sabrina! The sanitary facilities are always clean and up to date. Even the little things are taken care of, such as a magnifying mirror in the ladies' washroom and a lowered washbasin for children. A wonderful place for nature... lovers to relax and unwind. Nideggen Castle is within sight and the direct proximity to the River Rur also gives you that "I want to stay here" feeling.
The campsite operators are very friendly and always have an open ear for questions or requests. They like to be in contact with their campers, which makes the stay a bit familiar.
We felt very, very comfortable here and are already looking forward to our next visit!Automatikusan lefordítva.Campingplatz Hetzingen válaszolt 2025. június 2.Dear Marion,
Thank you so much for this wonderful and enthusiastic review! We are delighted to hear that you enjoyed your stay with us so much and would particularly like to emphasize the warm welcome you received from Sabrina.
We place great importance on cleanliness and the comfort of our guests,... and it's great that you noticed the attention to detail, such as the magnifying mirror and the lowered washbasin for children. The proximity to Nideggen Castle and the River Rur really adds to the special atmosphere of our campsite.
Your kind words about our team and the family character make us proud and motivate us to continue to create a welcoming environment. We are also very much looking forward to your next visit!
Best regards from the Hetzingen campsite team 😁👍🏼🤩Automatikusan lefordítva. - Peter T.május 2025Great campsite!Nice tone of the operator team, clean and very well thought out place in great surroundings for cyclists, bikers, hikers. We would love to come back.Automatikusan lefordítva.Campingplatz Hetzingen válaszolt 2025. június 2.Dear Peter,
Thank you very much for your wonderful review! We are delighted that you liked the friendly tone of our team as well as the cleanliness and thoughtful design of our campsite. The great surroundings are indeed ideal for cyclists, bikers and hikers, and it's nice to hear that you'd like to come back.
We look forward to welcoming you back soon!
Best regards from the Hetzingen campsite team 😁👍🏼🤩Automatikusan lefordítva. - Sven R.május 2025Very nice, relaxing campsiteThe staff are very nice and always friendly. The site managers are very close to the campers and always there for a chat. The campsite is very beautiful with the Ruhr and nature. You can relax and unwind there. The wash houses were always clean and modern. The small store also had a lot to offer and... the selection of bread rolls was good. The food in the restaurant on site was very tasty and the price was right. We will definitely come back again.Automatikusan lefordítva.Campingplatz Hetzingen válaszolt 2025. június 2.Dear Sven,
Thank you very much for your fantastic review! We are very pleased that you found our campsite relaxing and that you emphasized the friendliness of our staff. We attach great importance to being available to our guests at all times and being open to conversation.
It's great to hear that... you enjoyed the beautiful surroundings on the Rur as well as our modern and clean wash houses. We are also very pleased with your assessment of the selection of our Hetzingen self-service & café and the quality of the food in the Hetzinger Stüffgen restaurant!
We look forward to welcoming you back soon!
Best regards from the Hetzingen campsite team 😁👍🏼🤩Automatikusan lefordítva. - Heiko T.május 2025Hiking vacation around NideggenSuper friendly, always an open ear for questions, everything top clean, beautiful places directly on the riverAutomatikusan lefordítva.Campingplatz Hetzingen válaszolt 2025. május 9.Dear Heiko,
Thank you very much for your great feedback! We are delighted to hear that you had an enjoyable hiking vacation with us and that our friendly team were always on hand to help.
It means a lot to us that you noticed the cleanliness and the beautiful spots right by the river. We attach great... importance to offering our guests a quiet and clean environment so that they can enjoy nature to the full.
We look forward to welcoming you back soon to experience more beautiful adventures together around Nideggen!
Best regards and see you soon,
Your team from the Hetzingen😁👍🤩 campsiteAutomatikusan lefordítva. 
Marco A.május 2025PozitívumokClean, well-kept sanitary facilities Nice operators Beautiful pitchesNegatívumok...Top campsiteVery well-kept site in the beautiful Eifel. Clean and well-kept site. Quiet and nice place.Automatikusan lefordítva.Campingplatz Hetzingen válaszolt 2025. június 3.Dear Marco,
Thank you very much for your positive review! We are very pleased to hear that you find our campsite clean and well-kept and that you appreciate the quiet, friendly atmosphere.
It is very important to us that our facilities are in excellent condition and your feedback motivates us to continue to do our best. We look forward to welcoming you back soon!
Best regards from the Hetzingen campsite team 😁👍🏼🤩Automatikusan lefordítva.- Alexander R.május 2025Pozitívumok- Very friendly operators - Good connection for arrival and departure - Atmosphere with lots of nature and nearby river - Sanitary facilities, barbecue area and restaurant - Varied program of eventsNegatívumok- Train often passes by the square and announces itself with a loud warning signalVery nice campsite in the AlpsI don't regularly visit campsites, but I have been to a few in the last few years. I particularly liked this one because of the friendly operator, who showed and explained everything. The site is very diverse, close to nature and very well equipped. The sanitary facilities were the best I've ever seen... on a campsite. We went hiking and visited the castle and ate there as well as in the restaurant on the campsite. There were also great events and a barbecue area which we used. I was able to drive my car onto my pitch, pitch my tent next to it and had an electricity connection. Despite the thunderstorm on Saturday and during the night, all the paths were usable.Automatikusan lefordítva.Campingplatz Hetzingen válaszolt 2025. június 2.Dear Alexander,
Thank you very much for your charming review! We are very pleased to hear that you appreciated our campsite and the friendly atmosphere. We make a point of showing our guests around and being on hand to help, and it's great that you experienced this.
We are also pleased that you noticed... our sanitary facilities, the wide range of facilities and the barbecue area. The proximity to nature and the river really make something special. Thank you also for your understanding regarding the train traffic; many of our guests find the noise nostalgic and quickly get used to it.
It's great to hear that you enjoyed hiking and visiting the castle as well! We hope to welcome you back soon.
Best regards from the Hetzingen campsite team 😁👍🏼🤩Automatikusan lefordítva.