In the event of a change of operator, all reviews submitted before the takeover can be removed upon request. This always applies to both positive and negative reviews.

If areas of your campsite have fundamentally changed in the meantime, we will be happy to review whether older reviews still reflect the current situation.

Camper reviews that are more than three years old can always be deactivated. However, this applies to all reviews – both positive and negative.

Reviews must be based on personal experiences and come from actual guests. Insults, personal data, false statements of fact, or similar content are not permitted.

Photos uploaded by guests can be reviewed by us if they no longer reflect the current condition of your campsite or otherwise violate our guidelines.