Camping Somo Parque Ocene

1.0
Toni O.april 2026
Pozitivno
Nothing
Negativno
Cancellation insurance
Beware of cancellation insurance
Very bad experience with the management of cancellations. I had to cancel my reservation because my company changed my vacation dates and it was impossible for me to travel on the contracted dates.

The most disappointing thing is that I had contracted the cancellation insurance precisely to be protected... against unforeseen events. However, I found that it did not cover my situation and I ended up losing 25% of the amount of the reservation.

I understand that there are conditions and exclusions, but I feel that the limitations of the insurance are not sufficiently clear during the contracting process. As a customer, the feeling is that you pay extra for protection that is then very difficult to use when a real problem arises.

The service I received did not provide a satisfactory solution and I was left with an economic loss due to a circumstance totally beyond my control.

I recommend anyone who is going to book to read in great detail the conditions of the cancellation insurance before contracting it, to avoid unpleasant surprises.
Samodejno prevedeno.
Še noben kamper ni označil te ocene kot koristno. Bodite prvi!