Alpen Camping Aigner Ocene

1.0
Giuditta J.agosto 2026
Pozitivno
Nothing
Negativno
Insincere and completely unwilling to compromise
Truly disappointing customer service
⭐️ Truly Disappointing Customer Service

Unfortunately, our experience with this property was extremely negative—not so much because we were unable to stay there, but because of the way our refund request was handled.

Due to serious and unforeseen circumstances beyond our control, we were unable to... stay on the dates we had booked. We therefore asked the property to accommodate us, but were informed that the deposit would be forfeited.

Up to this point, while we understood the booking terms, we could have accepted the situation.

What I find particularly disappointing is that we later discovered—by making a new reservation under a different name and email address—that the property was fully booked for the same period.

As a result, we find ourselves in a situation where, despite our inability to stay for serious reasons, the campsite can be reassigned, while our deposit is still being withheld.

Even more difficult to understand is the total lack of willingness to find a fair solution, given the circumstances.

I would have expected greater attention to the customer and, above all, a minimum of flexibility in such a unique situation.
Samodejno prevedeno.
Še noben kamper ni označil te ocene kot koristno. Bodite prvi!
5.0
BT
Birgit T.maio 2026
Pozitivno
- Mobility ticket: can be used on buses and trains in Salzburger Land - great for exploring the surrounding area - great extra: free entry for 3 hours to the local swimming pool - Clean sanitary facilities - restaurant service - drying room - Shady and sunny spots for tents and campers
Negativno
I can't think of anything
Wonderful, beautifully designed campsite in a prime location
I had a very good time at the campsite and hiked several mountains. I was totally surprised and happy to be able to use the buses so easily with the mobility ticket. Overall, a pleasant atmosphere on the site.
Samodejno prevedeno.
Še noben kamper ni označil te ocene kot koristno. Bodite prvi!
5.0
Gabriele C.setembro 2025
Pozitivno
The location of the campsite The included use of the Kristall pool in the immediate vicinity The connection to the cycle path The very friendly operators
Negativno
To be honest, there was nothing that I didn't like.
Perfect campsite for rest, relaxation, active vacation
We had actually only chosen the campsite for a 2-day stopover on the way to Italy, but were really impressed and pleasantly surprised. It's a site where you can easily stay for several days.
The campsite operators were very friendly and accommodating from the very first contact. We also liked the fact... that we were allowed to find our own spot for our camper van on the site and then had a very nice time there, with a wonderful view of the meadows and mountains.
It was great that admission to the nearby Kristallbad was included for several hours each day, which we took advantage of and really enjoyed. The cycle path runs in front of the campsite, which was also great for a nice bike ride. Nearby are the Krimml waterfalls, which are great for an impressive hike.
All in all, a great place that we would like to use again when we get the chance!
Samodejno prevedeno.
1 kamper je to oceno označil kot koristno.
4.0
RN L.setembro 2025
Pozitivno
good restaurant on site beautiful pitch free entry to the swimming pool nearby close to the Krimml waterfalls
Negativno
none
Small square with a good pizzeria
A nice little campsite.
Reception friendly and good. Settlement with the fan club benefits turned out to be good after all! Without me mentioning it, the bonus was taken into account when eating in the very nice and good pizzeria! Top! The restaurant and reception are very nicely furnished.
The pizza... and service in the restaurant top!
The sanitary area no longer fits! This would also have to be renovated! Was clean but due to the substance can no longer be prepared in all areas as one would like it!
Samodejno prevedeno.
1 kamper je to oceno označil kot koristno.
5.0
Sabrina K.setembro 2025
Pozitivno
warm welcome, very friendly and helpful, great offer with the 3-hour ticket for the kristallweltenbad, sanitary facilities in order, pizza was very tasty, quiet and relaxed stay for our last night of vacation
Negativno
everything was fine, can't say anything negative
road trip through austria
we stayed one night after visiting the krimml waterfalls and were welcomed very friendly and everything went smoothly on arrival. to relax we took the free 3 hour ticket for the kristallweltenbad and could relax. the stay was very relaxing and quiet, everything was in order, there are eating facilities... directly at the cp which we used and the pizza was very tasty. the sanitary facilities are in order and clean as well as the dishwashing area and the possibility to wash and dry laundry is also given. for us it was a very relaxing last night on a wonderful campsite.
Samodejno prevedeno.
1 kamper je to oceno označil kot koristno.
5.0
AB
Andreas B.agosto 2025
Pozitivno
Very friendly welcome, willingness to help, right down to the boss waving as she left.
Negativno
None
Great boss
Nice little CP with its own pizzeria.
Thanks again for the unusual way the boss solves problems.
Samodejno prevedeno.
Še noben kamper ni označil te ocene kot koristno. Bodite prvi!
5.0
Petra R.junho 2025
Pozitivno
Proximity to the Krimml Waterfalls
Negativno
Nothing to complain about
Stopover
Very nice hosts, clean sanitary facilities. We were there for one night. Bread roll service in the morning was great 😀 Pizzeria right on the square 🍕delicious
Samodejno prevedeno.
Še noben kamper ni označil te ocene kot koristno. Bodite prvi!
5.0
PB
Patrick B.maio 2025
Pozitivno
Super restaurant. Top food. Price performance unbeatable. Sanitary facilities super clean.
Negativno
None
Perfect
Alpencamping Aigner is the best campsite I have ever been to. The managers were extremely hospitable. Every wish was fulfilled. Of all the campsites I've been to, the price-performance ratio is simply unbeatable.
If you value quality, hospitality and good food, then Camping Aigner is the right place for you
Samodejno prevedeno.
Še noben kamper ni označil te ocene kot koristno. Bodite prvi!
5.0
Alexandra L.abril 2025
Pozitivno
Quiet, small pitch with a great view. Clean sanitary facilities. Restaurant right on site. Good bus connections.
Negativno
There was nothing to complain about.
Campsite with ❤️
We had super relaxing days! We hiked well, ate well and slept well. What more could you want? On top of that, a friendly manager who listens to all our concerns and finds solutions straight away. If we end up in this region again, we will stay there again :)
Samodejno prevedeno.
Še noben kamper ni označil te ocene kot koristno. Bodite prvi!
5.0
KM
Kaserer M.março 2025
Pozitivno
Everything top
Negativno
Have not found any
Super
Everything was great, it was a wonderful vacation, everyone was very friendly and nice, thank you.
Samodejno prevedeno.
Še noben kamper ni označil te ocene kot koristno. Bodite prvi!
5.0
AE
Alexander E.setembro 2024
Pozitivno
Location, facilities and friendliness. Restaurant right on the square
Negativno
None
Another great time spent
Good pitches for motorhomes and caravans. Clean sanitary facilities. Bread roll service and pizzeria on site
Samodejno prevedeno.
Še noben kamper ni označil te ocene kot koristno. Bodite prvi!
5.0
PK
Patrick K.agosto 2024
Pozitivno
Everything, simply super
Negativno
There are no disadvantages, everything is perfect
ACA Rating
You are welcomed by the very nice hosts, the check-in and check-out is smooth... you get all the information etc
Samodejno prevedeno.
Še noben kamper ni označil te ocene kot koristno. Bodite prvi!
5.0
VO
Vanessa O.agosto 2024
Pozitivno
- familiar campsite - very helpful - friendly - quiet location - nice showers - central location - free choice of seats
Negativno
-
Rating
The campsite is in a very quiet location with free choice of pitches. The owners (small family) were always very friendly and helpful. The in-house pizzeria promises good service and delicious pizzas. We will be back!
Samodejno prevedeno.
2 kamperja sta označila to oceno kot koristno.
4.0
HB
Henk B.agosto 2024
Pozitivno
Environment much to do Neat camping Clean sanitary facilities Public transportation nearby
Negativno
The campground does get a little crowded. Is also something to be said for not sending someone away quickly. But it was very full
Great campsite
Neat good campground with lots of fun activities nearby. Friendly owners.
Samodejno prevedeno.
1 kamper je to oceno označil kot koristno.
4.0
CB
Carolin B.agosto 2024
Pozitivno
-Nice service -quiet campsite -beautiful view
Negativno
Showers must be paid for.
Beautifully situated campsite
A very nice, quiet campsite. On arrival you are warmly welcomed and given a short tour of the campsite. The campsite is well located as a starting point for hikes in all directions and you are quickly on the appropriate hiking trails. Although the sanitary facilities are in an older condition, they are still very well maintained. A small drawback is the Euro you have to pay for each 6-minute shower.
Samodejno prevedeno.
1 kamper je to oceno označil kot koristno.
5.0
AH
Andrea H.agosto 2024
Pozitivno
There is everything you need here... very good restaurant, clean showers and toilets, fresh rolls to order... great starting point for excursions to Gerlos, Krimml, Königsleiten or also to Neukirchen, Mittersil, Wildkogel... Bus stop nearby
Negativno
We have nothing to complain about, but we have to enter something here 🤣...
Problem solver 🤩👍
We decided to go camping for just one weekend at very short notice. We simply set off and called from the road to see if there was still a pitch available... And although everything was actually full, a solution was found! We arrived relatively late, the restaurant was packed and the kitchen was already... closed, but we were still allowed to choose from the full menu 🥹!!! Super nice people, great food and peace and quiet when you want it... We always like to come back here 🥰
Samodejno prevedeno.
1 kamper je to oceno označil kot koristno.
5.0
OK
Oliver K.julho 2024
Pozitivno
Great family atmosphere. Newly taken over campsite Super tasty pizzeria, perfect ice cream and bread service
Negativno
Nothing worth mentioning
Ambience and very tasty
A small, wonderfully located campsite. Perfect for a stopover lasting several days.
Everything available, even charging facilities. WLan
Entrance to the swimming pool and hiking bus ticket included - great service
Some things are still being modernized - then it will be even better
Samodejno prevedeno.
1 kamper je to oceno označil kot koristno.
4.0
SF
S. F.fevereiro 2024
Pozitivno
Great position: good views and easy access to bus routes to the ski slopes. The service was professional and anticipatory. Facilities in good order and clean.
Negativno
None experienced.
Mrs S Fuchs
Would recommend for a visit to the region. Good and clean facilities and exceptional service.
1 kamper je to oceno označil kot koristno.
5.0
PM
Pascal M.dezembro 2023
Pozitivno
Optimal size. Small and very informal. Pizza is super tasty.
Negativno
Changing money for showers would be a small suggestion for improvement.
Small super cozy place. Operator and staff top.
We received a very warm welcome and were given a tour of the site. We were shown everything once and were then able to choose one of the free pitches.
The sanitary facilities are very clean.
We would love to come back next summer :-)
Samodejno prevedeno.
1 kamper je to oceno označil kot koristno.
5.0
JK
Jørgen Klindt A.setembro 2023
Pozitivno
All pitches are close to the sanitary facilities and restaurant 😀😀😀 Reasonable prices 👍 Good service 👍
Negativno
0
Cozy little space
Nothing to remark
Great pitch with beautiful views
Don't know what else to write
It must be experienced 🤩
Samodejno prevedeno.
3 kamperji so označili to oceno kot koristno.