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Bettina S.Δεκέμβριος 2024ΘετικάSpace sizeΑρνητικάSomeWinter campingI was on site for 14 days this winter and the snow was rigorously removed with a snow blower, regardless of the vehicles. Everything was ok but more leniency would be an advantage.
The premium pitch was only premium in size, as the paths were the longest to get to the media, the bathroom 'Gliesen' was... completely overcrowded, accordingly the hygiene
The lighting was poor in winter, without a flashlight it was really bad.
Too bad
What I personally didn't like so much were the few minutes of sunshine on the pitch.
Just a word about the service provided by the staff: on the day of arrival we were told that we should please heat with electricity, as the gas supply was rather poor!
I was relatively speechless, such information should be given to those arriving before booking.Αυτόματη μετάφραση.Απαντήθηκε από Camping Residence Sägemühle 23 Ιανουάριος 2025Dear Mrs. Bettina,
Thank you for taking the time to give us your feedback on your winter stay. We would like to respond to your comments and put them into perspective:
Snow clearing: the snow blower was not in operation during your stay as the amount of snow was too small for this. Instead, the main... paths were cleared of snow with a snow broom and gritted with an environmentally friendly gritting agent to prevent ice from forming.
Premium pitch and distance: Your pitch 146 is located in the middle of the Premium area and the distance to the sanitary area was less than 100 meters.
Sanitary area: Our cleaning staff are on duty every day from 5:00 a.m. until late in the evening to ensure hygiene in our 70 pools - including 20 rental pools. However, increased visitor numbers during the Christmas period may result in increased usage.
Lighting: We are grateful for your comments on the lighting. Although no further reports have been received to date, we will look into how we can further optimize the lighting.
Sunshine hours: We understand that the limited hours of sunshine in December can be unfavorable. Unfortunately, this is a natural situation.
Heating with electricity or gas: We always pass on the information that electricity heating is preferred on arrival. It is of course possible to exchange gas cylinders or, if necessary, to borrow steel cylinders if guests have an aluminum cylinder. Many new caravans are now equipped with electric heating and our infrastructure is designed for a higher power consumption so that this comfort can also be guaranteed.
We hope you find these points clarifying and thank you again for your feedback. It will help us to further improve our services and your stay.
Kind regards from Prad,
Your Wunderer familyΑυτόματη μετάφραση.
Carole M.Οκτώβριος 2023ΘετικάSee commentΑρνητικάNothingTop class!We always enjoy coming back to this great campsite! Quiet and yet centrally located, friendly welcome, nice indoor pool, small fitness room, everything very clean and tidy, including the sanitary facilities! Excellent food in the restaurant! Great cycle paths! Large selection of fresh bread rolls in the store every morning.Αυτόματη μετάφραση.- Ernst G.Σεπτέμβριος 2023ΘετικάExceptionally friendly staff; very spacious pitches; wonderful walks from the site; very well-kept, spacious sanitary facilities.ΑρνητικάThere are no disadvantages for us;Visit fall 2023Everything was just perfect for us. We can only recommend it and will be back.Αυτόματη μετάφραση.
- Matthijs D.Ιούλιος 2023ΘετικάSanitary Location Size of premium pitchΑρνητικάEdgy communication Website information on pitches incorrectGravel, not a meadow pitchNice camping with luxurious sanitary facilities. However the Premium Pitch is not a "meadow" as stated on the website. Actually it's a combination of gravel and grass. They have the gravel to avoid yellow grass when people leave the pitch. That could be a good reason to have gravel, but then the website... should state that as well. Now it's misleading, do not expect that you will get a grass pitch. We solved this by buying a thick nylon sheet in order to avoid damage to our tent. But still, the gravel is not comfortable, especially not for the sleeping area with inflatable beds.
Except for the misleading information about the pitches, it's a good location for hikes, cycle tours and fabulous views.
Finally, the personnel at the reception communicate a bit edgy, except for the young guy who is polite and kind.Αυτόματη μετάφραση. - Thomas M.Νοέμβριος 2022ΘετικάCentrally located Great ski areas Very nice restaurant Lovely and extremely helpful operatorsΑρνητικάNothingWonderful placeSuper place
Very nice swimming pool
Very helpful
Great starting point to several ski areas and bike routesΑυτόματη μετάφραση. - Thomas K.Νοέμβριος 2022ΘετικάPeace, cleanliness and facilities as well as the very friendly operators. Direct access to the cycle path.ΑρνητικάThe village of Prad is not very inviting.Quiet campsite and very friendly operatorsThe site is very nicely laid out. There is a lovely children's playground and a soccer pitch. The cycle path runs right past the campsite and you can go on wonderful cycle tours.Αυτόματη μετάφραση.
- Ludwig E.Οκτώβριος 2022ΘετικάThe campsite, the sanitary facilities, the swimming pool and the lovely restaurant.ΑρνητικάI can't think of anything. HonestlyWe have been our guests in spring and fall for 6 years. Again and againThe Lottersteig trail and the route to Stilfs are recommended for trail running, as are the cross-country ski trails in Sulden and Val MüstairΑυτόματη μετάφραση.
- Martin G.Οκτώβριος 2022ΘετικάSpacious, clean pitches, very well-kept sanitary facilities, always friendly team around the Wunderer family, small but fine restaurant with very good cuisineΑρνητικάActually noneA wonderful place to relaxWe have been coming to the Sägemühle campsite for years. We feel right at home here. The Wunderer family and their team always give us a warm welcome. Helpfulness is not just an empty phrase here. We always enjoy the small but lovely swimming pool, which is a great way to relax. And not an evening without... the wonderful food in the hotel's own restaurant! Very tasty cuisine. Hiking and cycling are ideal here and the connection to the Venosta Valley train to Merano is also perfect. You simply have to come back here!Αυτόματη μετάφραση.
- Karl J.Οκτώβριος 2022ΘετικάTotal package, bathing, eating, good placeΑρνητικάNo train station in the villageFamilyFor the late fall we were very positive about the still numerous guests. Which also gives an indication of the good service. Thank you we will be back👍👍👍👍Αυτόματη μετάφραση.
- Mike M.Οκτώβριος 2022ΘετικάVery good locationΑρνητικάNo disadvantagesAgain and again with pleasureVery nice and centrally located place with very friendly and lovable operators with a great team behind them. We have been coming here again and again for almost 10 years.
Very nicely laid out pitch, clean and well-kept.
The restaurant is also highly recommended.
You can enjoy every season here as the site offers a great starting point for many activities.Αυτόματη μετάφραση. - Michael S.Οκτώβριος 2022ΘετικάPitch under old trees; good restaurant; super friendly serviceΑρνητικά./.Beautifully situated and good foodThe Sägemühle campsite is located near a small village and below the Stelvio Pass. The site has lots of old trees and chestnut trees and the pitch sizes vary. Unfortunately, we were only there for one night, but we had a very good meal in the restaurant. There are many hiking and cycling opportunities in the surrounding area.Αυτόματη μετάφραση.
- Hans-Peter S.Οκτώβριος 2022ΘετικάThis is how it should be overaöl! Modern, clean, friendly staff. Everything was perfect.ΑρνητικάNone noticed.Very nice campsiteHave been to the campsite several times. Always very satisfied. Will be back again.Αυτόματη μετάφραση.
- Dieter B.Οκτώβριος 2022ΘετικάBus connection directly in front of the campsite, swimming pool, very good hiking and cycling trailsΑρνητικάNoneAutumn vacation with familyWe have been visiting the site for almost 10 years and it is always wonderful. This year we used our caravan and our children and grandchildren stayed in the cottage next door. It couldn't have been better. The weather is always nice, the food in the restaurant is great and the swimming pool is a welcome end to the day.Αυτόματη μετάφραση.
- Lothar S.Οκτώβριος 2022ΘετικάCleanliness *****, divided into plots *****, family-run *****, you are HELPED *****, store & restaurant ******, owner couple very HELPFUL *****, SUPER EMPLOYEES *****ΑρνητικάWith full space-- partly weak W-lan🥴5 stars placeAlways gladly again👍 Here you are AT HOME, great starting point whether in winter or summer 👍
Good leisure offers👍
Here you are -king- as a guestΑυτόματη μετάφραση. - michael S.Σεπτέμβριος 2022ΘετικάThe campsite is characterized by its excellent location. Wonderful hikes start directly from the campsite and the town can be reached in just a few minutes. The service provided by the host family is outstanding!ΑρνητικάThat the space - due to its many advantages - is often no longer spontaneously bookable. An extension is certainly on the cards here!A jewel in South TyrolRead advantages!
The square offers a special atmosphere. People still greet each other here and chat!
The daily apple strudel is unique, as is the restaurant on site, where the chef still does the cooking himself.
Go for a swim in the morning before breakfast and relax in the pool in the evening - where... else can you do that?
We are always totally thrilled.
Despite the expansion, the family atmosphere has been retained!
It's easy to get to Merano for a day by train or bike.
Thank you!Αυτόματη μετάφραση. - Dieter H.Σεπτέμβριος 2022ΘετικάVery well-kept and family-run campsiteΑρνητικάUnfortunately we were only there for 4 weeksTop campsite in South TyrolVery well maintained facility. Friendly staff.
They make every effort to ensure that guests have a pleasant stay.
The sanitary area is absolutely outstanding.
The location of the campsite, on the outskirts of Prad, is ideal.
You can reach the village with its shopping facilities in a short time and easily... on foot.
There are excellent shopping facilities in the village.
A vehicle is not absolutely necessary.
The campsite has several side exits.
This means you can get out into nature with your dog quickly and easily.
The same applies to the many opportunities for hiking.
The network of hiking trails is also excellent.
There is one thing you should be aware of:
There are numerous apple orchards in the Venosta Valley.
This leads to activity on the part of the farmers, especially at harvest time in September/October. The result is increased tractor traffic with corresponding noise. We accept this.
If you travel to this region, you have to put up with it.
In addition, the quality of the campsite, the wonderful location and the peace and quiet outweigh the noise.
We will be back. For a fourth time.Αυτόματη μετάφραση. - Katja M.Σεπτέμβριος 2022ΘετικάGreat location, excellent facilities, very nice serviceΑρνητικάNothing worth mentioningHow to get homeVery central location in the village with infrastructure and yet quiet, public transport is easily accessible, extensive modern facilities with a view of the ecology, good/nice restaurant right on the square, very nice serviceΑυτόματη μετάφραση.
- Heike H.Σεπτέμβριος 2022ΘετικάManyΑρνητικάI can't think of any.Repeat visitorsGreat campsite, clean and well run, friendly and competent staff and great owners, always have an open ear, great bread service and recommendable restaurant. Always happy to returnΑυτόματη μετάφραση.
- Barbara D.Σεπτέμβριος 2022ΘετικάThe proximity to the Stelvio Pass and the high valleyΑρνητικάThere's nothingAn all-round successful vacationVery friendly and good service.
Great team in the restaurant and with lots of warmth and good food.
The Wunderer family always make us feel at home here.Αυτόματη μετάφραση. - MARIANNA A.Αύγουστος 2022ΘετικάPITCHES AND FACILITIES ALWAYS WELL MAINTAINED WITHIN WALKING DISTANCE OF THE TOWN CENTER EFFICIENT PUBLIC TRANSPORT SERVICESΑρνητικάNONELADYWE HAVE BEEN GUESTS FOR OVER 15 YEARS
NEVER HAD A PROBLEM
THE WUNDERER FAMILY AND STAFF ALWAYS VERY
HELPFUL AND PROFESSIONAL IN MEETING THE NEEDS OF THEIR GUESTS
THE PROXIMITY TO THE VILLAGE AND THE PUBLIC TRANSPORT SERVICE MAKES IT POSSIBLE TO "FORGET" ABOUT THE CAR FOR THE WHOLE VACATION
WE FEEL AT HOME
THANK YOU!!!Αυτόματη μετάφραση.