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4995 vērtējums
Falkensteiner Camping Grubhof Atsauksmes
- Wil T.jūnijs 2026PozitīviVery spacious sites, large restrooms, and the shower rooms are always clean and as big as you only see in moviesNegatīvaisThe minimarket was really tinyUnbelievableIt really is a top-notch campground, with its spacious sites and cleanliness throughout the entire campground.Automātiski tulkots.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais!
Ursula C.jūnijs 2026PozitīviA dream locationNegatīvaisUnfortunately, our homes are too far apart for us to visit each other oftenOur Favorite CampgroundThe campground is in a wonderfully peaceful location on the Saalach River, nestled in a stunning mountain setting along the Tauern Cycle Route.
Shopping options are available both on-site and within easy walking distance.
The possibilities for day trips are endless.
The restroom facilities are well-spaced... and very well-maintained. The only minor criticism here is that two showers were out of service, which resulted in some waiting time.
The staff at the front desk is very courteous, and the campground is well-maintained.
The zoning is a good idea (at least for us as dog owners).
We’ll definitely be back.Automātiski tulkots.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais!
Ursula C.jūnijs 2026PozitīviA dream locationNegatīvaisUnfortunately, our homes are too far apart for us to visit each other oftenOur Favorite CampgroundThe campground is in a wonderfully peaceful location on the Saalach River, nestled in a stunning mountain setting along the Tauern Cycle Route.
Shopping options are available both on-site and within easy walking distance.
The possibilities for day trips are endless.
The restroom facilities are well-spaced... and very well-maintained. The only minor criticism here is that two showers were out of service, which resulted in some waiting time.
The staff at the front desk is very courteous, and the campground is well-maintained.
The zoning is a good idea (at least for us as dog owners).
We’ll definitely be back.Automātiski tulkots.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais!
Stepan K.jūnijs 2026PozitīviExcellent level of services and locationNegatīvaisCold check in durimg arrivalMr.Excellent level of services , new and clean facilities , nice location and spáce between pitchNevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais!- Christine E.jūnijs 2026PozitīviSuper clean and in a beautiful locationNegatīvaisPrice-wise, it's certainly a lot, but you get a lot in returnHighly recommended!I've known Lofer for many years. This was my first time at the campground, though. And it was so nice that I booked two more nights right on the way back. The staff is super friendly and helpful, and the food at the restaurant is absolutely delicious! The restrooms are spotless! It’s also great for my dog—you can set out on lots of walks and hikes right from the campground.Automātiski tulkots.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais!
- Benny G.jūnijs 2026PozitīviPlenty of space Beautiful location Spotlessly clean restroomsNegatīvaisNone2Great location, friendly staff, and wonderfully clean restrooms. Highly recommended.Automātiski tulkots.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais!
- Lothar S.jūnijs 2026PozitīviThe location right on the Saalach River is beautiful, the campsites are the perfect size, the staff is friendly, and the sauna is lovely.NegatīvaisNot all restrooms are in working order, and there is a noticeable shortage of staff at the front desk.Unfortunately, it's not as good as it used to beWe’ve known the Grubhof Campground since before it became part of the Falkenstein Group. It’s still a lovely campground in a beautiful location—the sauna area is top-notch and well-maintained. Unfortunately, Falkensteiner’s staffing policy seems to be leading to such cost-cutting, especially at the front... desk, that where there used to be two staff members, there is now only one, which results in that person being overwhelmed and longer wait times at the front desk. The staff do their best to remain friendly in this situation, but you can tell they’re stressed.
The restroom facilities are clean, but unfortunately not all of them are usable.
Falkensteiner urgently needs to rethink its staffing—in previous years, the campground deserved our highest rating—but the reception desk is a critical point for a campground; cutting corners here too much will result in lower customer satisfaction.Automātiski tulkots.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais! - Simone G.jūnijs 2026PozitīviBeautiful location right on the Saalach River. Very nice, spacious restroom facilities, with large, separate, soundproofed toilets and showers. Very clean and well-maintained. Large campsites.NegatīvaisWe had reserved two campsites. Despite repeatedly asking to be placed next to each other, when we arrived we were told that we wouldn’t be staying together. That came as a shock to us, since we had planned to vacation together. Fortunately, a capable staff member who had noticed this during our second booking was there, and we were offered adjacent spots that were available. So it had a happy ending. Nevertheless, we would like to mention this, as it was incomprehensible to us that, despite our repeated requests and notifications that this was a condition for our arrival, there were no adjacent spots available.A very well-maintained campgroundWe'd love to come back, since we really liked the place. Next time, though, we'd call ahead to clarify a few things that are important to us.Automātiski tulkots.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais!
- Kirsten D.jūnijs 2026PozitīviGreat location, fantastic bathrooms, good restaurant.NegatīvaisReceptionKirstenLong waits at reception - 30 minutes plus at times - not helped by only one of the two staff members attending to customers when the queue was out of the door.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais!
- Irene B.jūnijs 2026PozitīviThe surroundingsNegatīvaisThe staff at the front desk and the gift shop were unfriendlyExperienceWe were warmly welcomed by a young woman when we first arrived.
It was also nice that we were able to set up our tent early.
I had already made a reservation in March and specified where we wanted to stay.
When we arrived, they couldn’t tell us where we would be staying.
So there were still a few spots... available.
We eventually found a spot.
Here, Abdulmutallab, no Wi-Fi—I mentioned this a few times at the front desk; someone there said they were working on it.
After a few days, I went back there, but other staff members knew nothing about it, and they suggested we just move to another spot.
You’re not going to move after one week just to stay for another week.
That doesn’t solve the problem
Also at the shop, the gentleman there isn’t really friendly, and the young girl—who probably still needs training—doesn’t say a word
Very unfortunate; we’ve been coming here for several years and have never experienced this before—everyone was always very friendly and polite
Also, the lady behind the counter doesn’t seem friendly at all—you walk in and she just stares at you with a scowl.
That’s no way to welcome anyone.
I’ve heard this from several people at the campground, too.
It’s really a shame that things have changed so much.
Hopefully you’ll do something about it so people will keep coming back to this beautiful place
And so we feel welcome again. I think the price of the tent field is way too high compared to the regular sitesAutomātiski tulkots.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais! - Daniela M.jūnijs 2026PozitīviThe location and surroundings are great—perfect for relaxation and peace and quietNegatīvaisUnfortunately, there aren't enough spots for dog owners—the dog zone also includes campers without dogs, which further limits the choice of spots. It would be nice to have one or two more streets for dogs—there are just so many campers with dogs.A very nice campgroundThe campground is beautifully nestled in a mountainous setting, offering opportunities for lovely walks. The staff is very friendly, and the restaurant serves good food at reasonable prices. The restrooms are excellent and clean. The Tuesday market is also great, where you can buy high-quality local... products.
Unfortunately, the spots for campers with dogs are very limited; a larger number would be desirable, especially since campers without dogs also have access to this area—which further limits the selection.
We would love to come back.Automātiski tulkots.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais! - Deryck and Jane B.jūnijs 2026PozitīviSpacious field by river. Wonderful views of the mountains. Easy access to cycle and foot paths. Close to Lofer. Excellent washing and toilet facilitiesNegatīvaisWe found nothing to dislikeCamping with car and tentThis is a well positioned and carefully and thoughtfully managed campsite. The camping field is relaxed and peaceful. Just what we wanted.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais!
- Daniel S.jūnijs 2026PozitīviLocation, cleanliness, friendly staff, accessibility, large pitchesNegatīvaisNoneDreamlike time outIt was our first stay at the Grubhof campsite. We received a very friendly welcome as soon as we arrived. The check-in went smoothly and the allocated pitch was fantastic.
The landscape is simply stunning and, in my opinion, can be seen from every single pitch.
The sanitary facilities were always clean... and of the highest standard.
We will definitely be back.
A big thank you to the whole team for creating the perfect conditions for a relaxing and restful stay.Automātiski tulkots.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais!
Georg M.jūnijs 2026PozitīviCannot name any advantagesNegatīvaisMeadow not mowed,,, bread rolls in the store inedible,, drinks at exorbitant prices,, food so-so and overpriced,, reception partly overwhelmed,, barrier to the entrance did not recognize vehicle license plates,,,will not come againNot what it used to be,,,since there is a new owner everything is differentMuch worse now than two years ago,,were there with 4 motorhomes,,each had a different price per pitch.
Single person was more expensive than at the time in the camper.Automātiski tulkots.1 kemperiem šis vērtējums ir noderīgs.
Jsecond E.jūnijs 2026PozitīviVery clean sanitary facilities with daily cleaning Also for trainees with a small budget really well suited, price performance 10/10 baba I say Much to discover in the surrounding area and less than an hour from SalzburgNegatīvaisShowers could not be adjusted or the temperature fluctuated greatlyWonderful great time :)Very clean sanitary facilities with daily cleaning, well located, as there is a lot to discover in the area and Salzburg is also less than an hour away. We stayed there for 3 nights as two trainees and for our budget it was simply mega.
The only downside was that nobody checked how/if the showers could be adjusted.Automātiski tulkots.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais!- Julia F.jūnijs 2026PozitīviGreat pitches with lots of space, right on the water, very nice and clean sanitary facilitiesNegatīvaisNone, everything is great!Beautiful campsite in the countrysideGreat pitches with lots of space, right on the water, very nice and clean sanitary facilities, right on the water.Automātiski tulkots.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais!
- Michael G.jūnijs 2026PozitīviThe areaNegatīvaisThe unfriendly lady at reception, the rules about how you have to stand on the pitch, that a one-way sign is suddenly put up overnight and you have to be mobbed by other campers because of it, the non-German-speaking staff in the store and that I have to explain with my hands and feet in the morning which pastries I want, that the guest cards are sent out on Friday 15:00 if you arrive on Wednesday at 17:20, that the online check-in can be done but everything has to be entered again, that the price has increased but there are no improvements,A continuation from last yearFor us it was the last time on this site. Everything from unfriendly to incompetent was there. Thanks for nothingAutomātiski tulkots.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais!
- Kurt N.jūnijs 2026PozitīviSpacious pitch, very clean Wash houses with lots of space, excellent showers.NegatīvaisWaste management, could be more central Friendliness at reception could be a bit better, not everyone's cup of teaRatingVery quiet campsite, excursion destinations are very easy to reach.
We would love to come back againAutomātiski tulkots.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais! - Michael W.jūnijs 2026PozitīviVery nice ladies at the reception, Large pitches, great sanitary facilities. Price/performance is top.NegatīvaisNoneGreat campsiteThank you very much for a great stay at CP Grubhof. Everything was perfect.Automātiski tulkots.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais!
- Evelyn F.jūnijs 2026PozitīviWe were there for a few days with our campervan and dog. We had a pitch on the tent meadow, which was very nice in terms of space when there was less going on. The sanitary facilities at the campsite are very nice, I didn't like the ones on the tent meadow so much. The staff at reception were very nice, very helpful and flexible.NegatīvaisThe sanitary facilities on the tent meadow could be improved compared to the others, but you can avoid them. The tea kitchen is not really in use, it could be made nicer, especially if there is bad weather, it would be very nice as a possible lounge. . I think charging €4.60 for a coffee-to-go is a bit excessive.A beautiful stayWe generally felt very comfortable and had a very nice place on the Saalach. Everything you need is there. We will definitely be back.Automātiski tulkots.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais!
- Patrick Z.jūnijs 2026PozitīviSanitary blocks very large and clean. Huge pitches Everything you need is there TopNegatīvaisDoes not giveWonderful time out from the mountainsThe campsite is in the middle of the mountains. There are plenty of excursions nearby. There is something for everyone.
We will definitely be back.Automātiski tulkots.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais!
Tan Z.jūnijs 2026PozitīviNatur, Sauberkeit, Ordnung, GastfreundlichkeitNegatīvaisRestaurant und das EssenSehr schöne Anlage mitten im NaturEs war alles top. Herzlichen Dank für das tolle Erlebnis. Nur das Restaurant war nicht das beste und Preis-Leistung-Verhältnis war nicht in Ordnung. Etwas mehr Qualität für die Preise war grundsätzlich zu erwarten. Mehr haben wir aber nichts negatives, dafür vieles positives. Herzlichen Dank nochmals.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais!
André D.jūnijs 2026PozitīviThe location in the middle of nature is fantastic, the entire complex is very well maintained and the sanitary facilities are truly luxury - modern, clean and exceptionally comfortable.NegatīvaisNothingPure nature and simply topWow, pure nature and simply top!
A beautiful campsite in fantastic surroundings. Everything was well looked after and we felt very comfortable. We would love to come again! 😊Automātiski tulkots.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais!- Zach O.maijs 2026PozitīviI say this after every stay at the Grubhof: Nature is the star!NegatīvaisI explained this in the comment. The pricing system No early-bird discount We had already booked a year ago and did so again for 2027.No titleWe have booked again for 2027.
We really regret the very opaque pricing system (even for the Grubhof receptionists).
The room categories and price assignments (dynamic pricing) are also very confusing.
As the saying goes: "Nobody understands it."Automātiski tulkots.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais! - Manuela und Horst P.maijs 2026PozitīviThe campground's location Plenty of green space State-of-the-art restroom facilities Beautiful views from the campgroundNegatīvaisThe staff at the park could stand to be a little friendlier A "good morning" or "hello" wouldn't hurt 😉That's wonderful!!!!This was our first time at Grubhof, and we were really impressed
A beautiful place all around
Great location
It’s beautifully situated along the Saalach River
We’ve never stayed at such a lovely place with such a beautiful view
The restrooms are super modern
Cleanliness is good
And the ladies at the front desk were super nice
We’ll be back
It was wonderfulAutomātiski tulkots.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais! - Kira K.maijs 2026PozitīviThere’s so much I could say: first of all, the fantastic location—a great starting point for hikes or bike rides. The fresh bread rolls in the morning were great, and the restaurant was good. The restrooms are clean and well-maintained, the layout of the campground is great, it’s peaceful, and the view of the mountains is stunning.NegatīvaisNoneA fantastic campgroundOur camping vacation at the Grubhof was a thoroughly enjoyable experience from start to finish. Upon arrival, we were thrilled by the campground’s stunning location. Nestled in a beautiful mountain landscape, the Grubhof offers a unique setting that never fails to impress, morning and evening. The pleasant... tranquility throughout the entire campground is particularly noteworthy. Despite the campground’s size, there is a relaxed and restful atmosphere that is perfect for escaping the daily grind. For nature lovers and hiking enthusiasts, the Grubhof is an ideal starting point. Numerous hiking trails are located in the immediate vicinity and offer varied routes for every fitness level.
The entire facility makes an extremely well-maintained impression. Everywhere you look, you can see the dedication and care with which the team looks after the site. The green spaces are excellently maintained, and the entire infrastructure is in very good condition.
The restrooms also deserve high praise. They were always clean, modern, and well-maintained throughout our entire stay.
Another plus is the morning bread roll service. The selection of different rolls is ample and offers something to suit every taste. This way, you can start the day with a leisurely breakfast right at your campsite.
The restaurant at the campground also impressed us. The food was delicious, the quality was good, and the service was friendly. After a hike or an eventful day, you can stop by here to relax and enjoy the evening.
Overall, we can wholeheartedly recommend this campground. The combination of a fantastic location, wonderful tranquility, well-maintained grounds, clean restrooms, and a wide range of recreational activities makes this campground a special vacation destination. We felt very comfortable during our stay and would love to come back. Many thanks to the teamAutomātiski tulkots.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais!
Herbert E.maijs 2026PozitīviWarm welcome! Great starting point for hikes, clean restrooms!NegatīvaisYou can't walk your dog everywhere. There's no dog park. The convenience store is way too expensive. There's no privacy between the adjacent lots.The Grubhof can't be held responsible for the weather!First off: The campground can’t be blamed for the weather. The location is great! The staff is friendly. The mini-market is too expensive! Great as a starting point for hikes. Unfortunately, not enough consideration is given to campers with dogs. Dogs aren’t allowed in some areas. There’s no fenced-in off-leash area for dogs.
There’s a large green space between the sites; we’d prefer a hedge to separate them.Automātiski tulkots.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais!- Stephanie Z.maijs 2026PozitīviThe place is really suuuper. Mega clean! Super pitches!NegatīvaisThe friendliness and helpfulness of one lady at reception leaves a lot to be desired. You don't get satisfactory answers to questions. Everything has to be pulled out of your nose. Flexibility is also a foreign word. You wait forever at the check-in desk.Everything was great, only the staffing at reception left a lot to be desiredThe place is really suuuper. Mega clean! Super pitches!
The friendliness and helpfulness of one lady at reception leaves a lot to be desired. You don't get satisfactory answers to questions. Everything has to be pulled out of your nose.
Flexibility is also a foreign word.
You wait forever at the check-in desk.Automātiski tulkots.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais! - Manuela D.maijs 2026Pozitīvi1) Great, clean and modern sanitary facilities 2) Friendly and helpful staff 3) Space wishes are taken into account 4) Spacious pitches 5) Cleanliness on site 6) Restaurant / mini market directly on site 7) Wellness area 8) Playground / indoor area for children 9) Fitness room 10) Washing machine / dryer 11) Book exchange cupboard 12) Quiet location by the river 13) Hiking trails directly from the campsite 14) Bicycles for hire 15) Good signposting for directionsNegatīvais1) No free run area for dogs . 2) Dogs prohibited in certain areas , disadvantage if friends are standing right there .Great place to relax with a magnificent mountain panorama.It was our first time at the Falkensteiner Grubhof and we liked it very much. We were a group of three caravans and got our desired pitches next to each other right by the river.
The reception was fine, although our friend got a better explanation of where to find what.
The pitches are really very spacious,... with water / waste water and electricity. All vehicles are in an orderly row, which makes the overall picture very harmonious.
The sanitary buildings are all very modern, clean and well thought out.
At the entrance you will find information about events etc.
There is a restaurant, mini market, wellness area, massages, fitness room, rental bicycles, playground with indoor area directly on site.
Dogs are allowed, there is an extra area here.
Great hiking trails start directly from the campsite.
The online check-in is brand new.Automātiski tulkots.1 kemperiem šis vērtējums ir noderīgs. - Volker W.maijs 2026PozitīviThe location of the campsite is great. The wash houses are modern and were always clean. The mini market offers a good selection of bread rollsNegatīvaisNoneGreat vacationThe place gets an honest 4 stars from us. We will definitely be back next yearAutomātiski tulkots.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais!
- Sascha B.maijs 2026PozitīviEverything you need is available, from the layout of the site to relaxation and numerous activitiesNegatīvaisMarkers at a high level, the floor of the pitch is very hard, with the right the right material you can get something to to brace the awning.DreamlikeThis place can only be recommended, everything you need for a nice vacation is available. The location, facilities, relaxation and activities were all top notch. We will keep an eye on the pricing due to a change of ownership, as we would like to come back to continue our discovery tours.Automātiski tulkots.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais!
Thomas S.maijs 2026PozitīviEverything was fine, the wash houses were always clean.NegatīvaisHave nothing to complain aboutBeautiful vacationIt was a nice vacation at the campsite everything was great nothing to complain about the only thing that might be great would be such a guest card where you might get a discount on the cable carsAutomātiski tulkots.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais!- Klaus H.maijs 2026PozitīviThe location on the waterNegatīvaisThere could be more trees on the tent meadowGreat for kayakingA beautiful campsite, everything is perfect
ideal for paddlers, location and drying roomAutomātiski tulkots.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais! - Nadine D.maijs 2026Pozitīvi-Easy check in -Large pitches -Clean, well-kept sanitary facilities -very friendly staffNegatīvaisNone have been found yet ;)Super campsiteIt was our second time at this campsite and definitely not the last.
Everything is just right on this site! Straightforward check-in. Super friendly staff. Very large pitches. Great spacious family bathrooms. Sufficient washing-up facilities. Lots of opportunities to take the dog for a quick walk outside... the campsite.
The campsite is also beautifully situated in the mountains.
There is so much to discover in the surrounding area. Our kids loved it and so did we.
We would recommend this campsite 100%. And are already looking forward to the next time :)Automātiski tulkots.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais!
Johann F.maijs 2026PozitīviLots of space, because there's nothing going onNegatīvaisMany, see comment, especially annoyed by the double debitPrice-performance no longer fits at allMore than 30min check-in for a place on the tent meadow, which was already reserved and paid, double debit of the costs (refund has still not arrived), manageably clean toilet facilities, strange and opaque booking system including employees, who also have no control over it and that with just under... 60, - for a place on the tent meadow per night, on which after 3 days still broken branches of the last thunderstorm lie around including beer bottle and other garbage.
No more words needed...Automātiski tulkots.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais!
seok jin k.maijs 2026PozitīviAs a tent user, I really liked the beautiful surroundings, the spacious pitches and the clean facilities.NegatīvaisI could not find any particular disadvantages.Experience report about our 5-day stay at the campsiteThe campsite offers many advantages: beautiful surroundings, a pleasant number of guests and very well-kept facilities. Especially for tent users, it is one of the most recommendable places I have visited so far.Automātiski tulkots.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais!- Berry v.maijs 2026PozitīviThe tranquility and the plumbing.NegatīvaisThe distance to empty the chemical toilet is a bit far.Fine restful campingWe enjoyed the peace, space and sanitation at the campsite. Walking to Lofer is also very pleasant. All in all top!Automātiski tulkots.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais!
- Hazel M.maijs 2026Pozitīvi*Facilities were excellent *staff very helpful *Location stunningNegatīvaisNothingMrs Hazel McFaullThoroughly enjoyed our stay, would definately recommend. The location is superb and easy access via bus to surrounding area. Beautiful riverside walks with amazing views. Loved every minute of our stay.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais!
- Josefine N.maijs 2026PozitīviNice playground for the kids. Clean facilities.NegatīvaisThe gues service was very poor.Poor guest serviceWe went to the reception the day before check out to ask how we should proceed with check out the morning after bacause we wanted to leave early and we had to pay the tourist tax. When entering the reception, 2 people sat by the computer and didnt even look up to say ”hello, we will assist you soon”.... After a few minutes we were assisted. The lady said we had not paid anything yet. We had to show our bank details but she only replied ”thats not our camping”. We insisted and said that its showing swedish currency. She then went to the back Office and closed the door. She came back and said ”which card did you pay with”. I showed my card and she replied with an angry tone ”visa, master card?”. She then asked a collegue again and they said we had to pay about 67 more euros. So i though, OK, now you found my payment. I asked them whats that 67 euros was for? She Said we only paid deposition. I replied that the amount of the booking said ”total” not partial payment. She got more angry/frustrated. They both wanted to see my booking in my phone. They read it many times and read out loud ”tourist tax not included”. I agreed and said ”yes we know and we want to pay that”. They still insisted that we should pay more for the pitch. According to them the pitch was 77 euro per night which the booking i made didnt show anything about. After much discussion one of the lady told the other to only charge the tourist tax. I also told them that the booking site is not very good if the amount doesnt reflect the reality. The older lady just replied in an irritated tone ”thats falkstiener”.
Our experience was really bad with the guest service and sad to see that they were not very friendly and service minded. We have not been at a falksteiner before and we will probably not visit one again due to this. They made us feel like really bad people that didnt want to do right, and they used a irritated tone from start to ending.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais! - Mathias F.maijs 2026PozitīviBeautifully located pitch, clean and tidy. Good infrastructure.NegatīvaisMeadow on booked pitch was not usable due to construction work.Beautiful place - compromises in the organizationWe were not informed in advance that the booked pitch could not be used in its full size. The meadow was cordoned off with barrier tape. We were able to spontaneously switch to the tent meadow. Early departure of a travel participant could not be charged in the booking system without major effort. This... is not very customer-friendly. Very inflexible. No price list to download from the website. Price information can only be obtained via a booking request. Final invoice is not transparent. There is only one all-inclusive price for the pitch. No breakdown into individual items (pitch fee, additional persons, electricity, etc.). This is not the gold standard.
Charging on the pitch is expensive.Automātiski tulkots.Nevienam kemperim šis vērtējums vēl nav noderīgs. Esi pirmais!